Service Parts Management by Nezih Altay & Lewis A. A. Litteral

Author:Nezih Altay & Lewis A. A. Litteral
Language: eng
Format: epub
Publisher: Springer London, London

8.2 Foundations of Dynamic Service Parts Management

Dynamic service parts management explicitly addresses the different phases during a product’s life cycle. The first phase from the perspective of service parts management is from product introduction and therefore ramp-up of parts manufacturing to end of sales and EOP. After sales operations then take place until the EOS, the most critical phase for the provision of service parts if they are no longer produced together with parts for new products. From EOS until the EOL, there might still be products in use, but without any obligation to provide service parts. The following subsections sketch modeling basics for the different phases that are used to present the installed based demand modeling framework in Sect. 8.3.

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